Privacy Policy – GorillaWash LLC (Richmond, Virginia)

This Privacy Policy describes how GorillaWash LLC (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website or request our services, including power washing, soft washing, window cleaning, gutter cleaning, and junk removal in Richmond, VA and surrounding areas.

When you request a quote, schedule a service, submit a contact form, or communicate with us, we may collect your name, phone number, email address, service address, billing address, and payment information. Payment details are processed securely through third-party providers. We only collect information necessary to provide our services.

When you visit our website, we may automatically collect certain information such as your IP address, browser type, device information, pages visited, time spent on the site, and referral sources. This information is collected using cookies, log files, and analytics tools such as Google Analytics to improve our website performance and marketing efforts.

We use your information to provide estimates, schedule services, process payments, send invoices and confirmations, communicate regarding appointments, improve our website experience, and run advertising campaigns. We do not sell, rent, or trade your personal information.

We may share limited information with trusted third parties for business purposes, including payment processors, CRM or scheduling software, marketing platforms, and analytics providers. We may also disclose information if required by law.

We take reasonable measures to protect your information. GorillaWash LLC does not store full credit card numbers. We retain customer information for business, accounting, and legal purposes unless you request deletion and applicable laws permit removal.

You may request access to, correction of, or deletion of your personal information by contacting us directly. Our website and services are not intended for individuals under 18 years of age.

We may update this Privacy Policy from time to time. Continued use of our website constitutes acceptance of any changes.

For questions regarding this Privacy Policy, contact GorillaWash LLC at 804-525-0341 or [email protected].